We specialize in Cleaning Medical Offices and Facilities.
FAQ
Our Staff
Our staff is fully trained, Insured and Bonded and all come with years of cleaning experience prior to working at Pristine House Cleaning. We do assign the same crew to your home without you having to request them. If you prefer a different crew, we will be happy to accommodate your request.
Are your cleaners bonded, insured, and background checked?
We are bonded and insured, and background checks are run against each person in each team we work with. This is one of the major benefits associated with using our business over an individual who may claim to take these precautions but does not.
What forms of payment do you accept?
We accept all major credit cards and debit cards. We do not accept cash or checks. (If you'd like to tip your cleaner you may use cash however.)
Do the cleaners come with their own supplies and do I need to provide equipment?
We supply basic equipment such as mops, wipes, cleaning solutions and vacuum cleaners. If you prefer for us to use your products and equipment, simply let our staff know while placing your order.
How do I get billed and pay for services?
We bill accordingly to services rendered on weekly, bi-weekly or monthly basis. We only accept ALL Major credit & debit cards Visa, Mastercard, Discover & American Express at this time.
Do you have a cancellation policy?
We kindly ask for a 24 hour cancellation or rescheduling notice to avoid a $40 fee.
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